What are the different types of roles within a company?
There are 3 types of roles within a company, each with its own level of access. Visit your company page to see your team members' roles.
Admins have the highest level of access and have the ability to invite and manage members, view usage, create apps, and report and view issues.
Developers can create apps and report and view issues.
Support members can report and view issues.
Why should I use PATCH instead of making a full update with PUT?
When you need to make updates, using PATCH makes things easier because you can make a partial update instead of sending the entire payload. Let's say you need to update the price for your listing. You can just send the price update with PATCH in the payload instead of sending a PUT call with an entire payload.
When will the access tokens expire?
The access tokens you generate using the generateToken API are valid for 6 months. When they expire, you can use the refreshToken API to get a new access token. The refreshToken API requires a "refresh token" that was given to you in the original generateToken API call. If you don't have that refresh token, you should use the generateToken API to get a new access token.
Note: We recommend you use the refreshToken API to get new access tokens when they expire. You DO NOT need to generate a new access token before 6 months.
How do I get in touch if I have questions?
Whether you're having some technical issues, need to report an issue with an API or just have questions about StubHub, we're here to help.
To request an upgrade, login to your account on the developer portal, and click on 'Account' (under your email address on the top right corner), and then click on 'Upgrade Plan'. After filling out the form with the required information, click 'Submit'. Our operations team will get back to you after reviewing the request.
