The visual component isn't displaying. What should I do?
Most likely, you haven't subscribed to all the StubHub APIs. First, make sure your application is using the correct application token. If you still can't access the APIs, please contact your StubHub partner connection to confirm that you have access to all the APIs.
How do I figure out which plan is right for me?
By estimating the number of calls you'll make, you can choose the plan that works for you. If you realize you need to make more calls, you can ask for an upgrade.
How do I generate a token?
To generate an access token:
Concatenate your app’s consumer key and secret separated by a colon (:) like this - yourAppKey:yourAppSecret
Generate the Base64 encoded value of this concatenated text.
In the authorization header for generateToken API, enter Basic followed by the Base64 encoded value you generated using this format: Basic base64encodedValue
In the request body, send the email and password for the applicable StubHub account you created (refer to Creating your StubHub user account section in the Getting Started page), in this format: { "username":"www.stubhub.com account email", "password":"www.stubhub.com account password" }
Important: The email/password you send in the request body must belong to an account created on www.stubhub.com and NOT your developer account created on beta-developer.stubhub.com.
Your access token will show up in the access_token field of the response
You can then use this token and pass it as a Bearer token authorization header while accessing other APIs.
To change a team member's role, go to the Company section of your account and under the Team members area, tap the edit or pencil icon. From there, you can choose a different role.
Why am I getting a "resource forbidden" 403 error?
If you get a "resource forbidden" 403 error, it means you aren't subscribed to this API. You can edit your app to start subscribing to (or request to start subscribing to) the API.
